Shipping Policy

Last updated: 12/20/2025

Thank you for shopping with Mayor Store UK. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.

1. Order Processing Time

  • All orders are processed within [1–3] business days.

  • Orders are not shipped or delivered on weekends or public holidays.

  • During busy periods, processing times may be slightly longer.

2. Shipping Times

As we operate a dropshipping business, products are shipped directly from our suppliers.

Estimated delivery times:

  • UK: [7–15] business days

  • International: [10–25] business days

Please note that these are estimates, not guarantees.

3. Shipping Costs

  • Shipping costs are calculated at checkout unless stated otherwise.

  • Any customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.

4. Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

  • Tracking updates may take a few days to appear in the courier’s system.

5. Delays

We are not responsible for shipping delays caused by:

  • Customs clearance

  • Postal or courier delays

  • Incorrect or incomplete shipping addresses

  • Weather conditions or unforeseen circumstances

If your order has not arrived within the estimated timeframe, please contact us and we will assist you.

6. Incorrect Address

  • Customers are responsible for providing accurate shipping details.

  • If an order is returned due to an incorrect address, we may not be able to offer a refund or replacement.

7. Lost or Missing Packages

  • If your order is marked as delivered but you have not received it, please contact your local courier first.

  • If the issue remains unresolved, contact us at [your email address] and we will investigate.

8. Split Shipments

  • If you order multiple items, they may be shipped separately due to different supplier locations.

  • You may receive multiple tracking numbers.

9. Contact Us

If you have any questions about our Shipping Policy, please contact us at:

Email: admin@gmail.com
Phone: +21 5458 69852